Privacy Policy

1 Introduction

1.1 AROC Developments Limited. respects the privacy of every user who visits (“the Website”). We are responsible for the processing of your personal data and we are the data controller for all such information. 1.2 This Privacy Policy (together with our Website Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
1.3 We have developed this Privacy Policy so that you may understand our views and practices regarding your personal data and how we will treat it.
1.4 For the purpose of the Data Protection Act 1998, as amended, restated or re-enacted from time to time, (the Act), the data controller is AROC Developments Ltd, of 8 Village Farm Road, Village Farm Industrial Estate, Pyle, Bridgend, CF33 6BL.
1.5 By submitting any personal information to us you consent to use by us of that information in accordance with this privacy policy.

2. Personal Information we may collect about you

2.1 We may collect and process the following personal information about you:
2.1.1 Information that you provide by filling in forms on the Website;
2.1.2 We may also ask you for information when you report a problem with the Website;
2.1.3 If you contact us, we may keep a record of that correspondence;
2.1.4 Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data;
2.1.5 Provide you with updates on developments, where you have consented to be contacted for such purposes;
2.1.6 If you apply for a shared equity loan we will keep the information provided in your Reservation Agreement and loan agreement and information obtained from third parties, such as credit reference and fraud prevention agencies to underwrite and manage your loan

3. Cookies Policy

3.1 The Website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve the Website.
3.2 When you access the Site and view developments and properties we record this activity and may place a unique "cookie" on your computer's hard disk. This enables us to show this information to you.
3.2 A cookie is a small file which is sent to your browser and stored on your computer's hard disk and helps us understand and track your use of the Site and where we can improve the information and services provided.
3.3 We advise you of our use of cookies when you first access our Site via an automated "pop- up" box, which explains the cookies we use and what we use them for. If you continue to use our Site you impliedly accept our use of cookies. If you set your web browser to decline their use, you will have only limited functionality in the use of our Site.
3.4 We use cookies solely to gather information on IP addresses, to analyze trends, administer the Site, track users' movements on the Site, and gather broad demographic information for aggregate use and as set out in Clause 7.1. IP addresses are not linked to other personally identifiable information and will not be used to deliver targeted marketing messages.
3.5 For information about blocking the use of cookies, please refer to the instructions/help screen from your internet browser provider. Kindly note that you may not be able to use or access certain parts of the Site or online services if you choose to block the use of cookies.

4. Where we store your personal data

4.1 The data that we collect from you will not be transferred to, or stored at, a destination outside the European Economic Area without your consent.

5. Uses made of the information

5.1 We use information held about you in the following ways:
5.1.1 To ensure that content from the Website is presented in the most effective manner for you and for your computer;
5.1.2 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
5.1.3 To notify you about changes to our service.

6. Disclosure of your information

6.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
6.2 We may disclose your personal information to third parties:
6.2.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.;
6.2.2 If AROC Developments Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
6.2.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions and other agreements; or to protect the rights, property, or safety of AROC Developments Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

7. Your rights

7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at
7.2 The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. Access to information

8.1 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

9. Changes to our Privacy Policy

9.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.